Contact information

Website: https://www.finenestli.com
Business Name: Haikou City Huizi Lou Trading Co., Ltd.
Entity ID: 2072786028

1. We Are Here to Help

At FINENESTLI.COM, we value clear communication and aim to make every customer's shopping experience as straightforward as possible.

Whether you have a question about our T-shirts, need assistance understanding product details, want to check on an order, or require help with a return or refund, our customer service contact is available to receive your inquiry.

We encourage customers to contact us whenever they need clarification about a product, an order, or one of our store policies.

2. General Customer Service

For general questions regarding our products, website, shopping process, or store policies, please contact us by email.

Customer Service Email: etrytr@scabain.best

To help us respond efficiently, please include a clear description of your question and any relevant order information.

3. Business Information

The following information identifies the business operating this online store:

Legal Business Name: TWO FRIENDS BUSINESS CENTER INC
Entity ID: 2072786028
Business Mailing Address: 26 Mill St, Corinna, Maine 04928, United States
Website: https://www.finenestli.com

4. Order Support

If you have a question about an existing order, please include the following information where applicable:

  • Your full name.
  • Your order number.
  • The email address used to place the order.
  • The date of purchase, if known.
  • A clear description of your concern.

This information helps us identify the relevant transaction and provide more accurate assistance.

Please do not send complete payment card numbers, passwords, or other highly sensitive authentication information by email.

5. Returns, Refunds, and Exchanges

For return requests, refund inquiries, exchanges, damaged merchandise, or incorrect orders, please email etrytr@scabain.best with the subject line "Return or Refund Request."

Our team will review the information provided and explain the applicable return procedure, eligibility requirements, and next steps.

Please review our Return and Refund Policy before mailing merchandise back to us.

6. Shipping and Delivery Questions

For questions regarding order processing, shipment tracking, delivery delays, or missing packages, please use the same customer service email address.

Including your order number and any available tracking information will help us review your inquiry.

Delivery estimates are not guaranteed, and the time required to resolve an issue may depend on the information available from the relevant carrier or service provider.

7. Business and Legal Correspondence

For formal business communications, legal notices, or written correspondence intended for the business, please use the following mailing address:

TWO FRIENDS BUSINESS CENTER INC
Attn: Al Seiders
26 Mill St
Corinna, Maine 04928
United States

Please clearly identify the purpose of your correspondence and include relevant reference information where appropriate.

Sending a message to this address or email does not automatically constitute formal service of legal process where separate legal requirements apply.

8. Response Expectations

We aim to review customer inquiries and respond within a reasonable period.

Response times may vary depending on inquiry volume, the complexity of the issue, the availability of transaction records, weekends, public holidays, and the need to obtain information from a payment provider or shipping carrier.

Where additional investigation is necessary, we may request further information before providing a final response.

9. Website Information

Our official online store is:

https://www.finenestli.com

Customers should verify that they are communicating through the correct website and business email address before sharing order details or personal information.

10. Our Commitment

We appreciate the trust customers place in FINENESTLI.COM. We aim to provide clear product information, transparent store policies, and reasonable assistance with questions arising before, during, and after a purchase.

For all customer service inquiries, please contact:

Haikou City Huizi Lou Trading Co., Ltd.
Attn: Al Seiders
Email: etrytr@scabain.best
Mailing Address: 26 Mill St, Corinna, Maine 04928, United States
Website: https://www.finenestli.com